1 What Information We Collect
When you register and use our services at 777jai, we collect certain information. The sole purpose of doing so is to give you the best and safest gaming experience possible. We never ask for more information than you actually need to provide.
| Types of Data |
Example |
Purpose of Collection |
| Identity Information |
Name, date of birth, national ID number |
Account Creation & KYC Verification |
| Contact Information |
Mobile number, email address |
Account Confirmation & Communication |
| Financial Information |
BKash/Nagad number, bank account details |
Deposit & Withdrawal Processing |
| Technical Information |
IP address, device type, browser |
Security Verification & Fraud Prevention |
| Gaming Activity |
Betting history, game preferences, session data |
Service Improvement & Responsible Gaming |
Transparency Guarantee: 777jai never stores your full bank card number, PIN, or password. Payment details are retained only in an encrypted, partial format.
2 How Your Information Is Used
777jai uses collected data only for specific purposes. Your information is never used for reasons outside our privacy policy. Below, we clearly explain what data is used for and why.
- Account Management: To create your account, verify logins, and ensure secure access.
- Transaction Processing: Financial information is used to process deposits and withdrawals accurately and without delay.
- Customer Support: Transaction and account information is reviewed to understand your issue and resolve it quickly.
- Security & Fraud Prevention: IP and device information is monitored to detect suspicious activity.
- Personalized Experience: Offers and promotions are shown based on your preferred games and interests.
- Legal Compliance: Information is used as required to comply with applicable laws and regulatory directives.
- Responsible Gaming: Gaming data is analyzed to identify excessive gaming behavior and provide timely support.
We will never: Selling your data, using it for third-party advertising, or sending marketing messages without your consent.
3 Data Storage & Security
777jai uses industry-standard technology to keep your data secure. Encryption is active at every step from our servers to your device, and our security team monitors systems 24/7.
- All data is stored with 256-bit AES encryption.
- Regular penetration testing and third-party security audits are conducted.
- Data from inactive or expired accounts is securely deleted after a set period.
- Data backups are kept at secure offsite locations to prevent loss in the event of an incident.
- Staff access to data is restricted by role and necessity — not everyone has access.
Data Retention Policy: Data for active accounts is retained for as long as the account remains open. Once an account is closed, information required by legal obligations is kept for up to 5 years, after which it is permanently deleted.
4 Data Sharing — When and With Whom
777jai never sells your data. In limited circumstances, however, sharing information with trusted partners or for legal reasons may be necessary. Everything is explained openly below.
- Payment Processors: Only the information necessary to complete a transaction is shared with payment providers such as bKash, Nagad, and Rocket.
- KYC Verification Agency: Data is shared with approved third parties under contract for identity verification purposes.
- Law Enforcement Agencies: Sharing information with the relevant authorities is mandatory when required by a court order or valid legal directive.
- Fraud Prevention: Data may be shared with relevant regulatory authorities to detect money laundering or cybercrime.
Important: Outside of the above cases, 777jai will never share your information with advertising companies, data brokers, or unrelated third parties. This is a strict policy we do not compromise on.
5 Cookies & Tracking Technologies
777jai uses cookies on its website to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored on your device.
- Essential Cookies: These are essential for maintaining login sessions, security tokens, and core site functionality — the site cannot operate without them.
- Preference Cookies: Used to remember your language preferences, game settings, and dashboard customizations.
- Analytics Cookies: To understand which parts of the site are used most — all data is fully anonymized.
- Security Cookies: Used to alert you when a login is detected from multiple devices in the same session.
Cookie Controls: You can disable cookies through your browser settings. However, disabling essential cookies may cause login and core site features to stop working.
6 Your Data Rights
777jai believes you should have full control over your personal information. That is why we guarantee the following rights.
- Right to Access Your Data
: You can view the information stored in your account at any time.
- Right to Rectification: Contact our support team to update any incorrect or outdated information.
- Right to Erasure: After closing your account, you may request deletion of data that is not subject to legal retention requirements.
- Right to Object to Processing: You may object to the processing of your data for specific purposes.
- Data Portability: You may request a copy of the data we hold about you.
- Right to Withdraw Marketing Consent: You can opt out of promotional messages at any time.
To exercise your rights: Email us at
[email protected] or reach out to our support team via live chat. We will respond within 7 business days of receiving your request.
7 KYC Verification & Identity Protection
KYC (Know Your Customer) verification is required to withdraw funds and conduct secure transactions at 777jai. This process helps prevent fraud and money laundering while keeping your account protected.
- A photo of your national ID or passport is required for KYC verification.
- Submitted documents are securely stored on encrypted servers.
- KYC documents are used solely for the approved verification process and for no other purpose.
- Once verification is complete, sensitive portions of submitted documents are masked.
- Following account closure, documents are deleted after the legally prescribed retention period.
Secure Deposits: 777jai will never ask you to send photos of your NID or passport via email or chat. Please submit documents only through the secure upload section in your account dashboard.
8 Privacy Policy Updates
777jai may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered mobile number or displayed in your account dashboard. The date of the latest update will always be shown at the top of the page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- If you do not agree with the updated policy, you will have the option to close your account.
- We recommend reviewing this page periodically.
If you have any questions about this Privacy Policy, please contact our support team. 777jai is committed to protecting your information with full transparency at all times.